1
Establishment:
Miqyas Al-Itqan Establishment for Exhibitions and Conferences Organization.
Platform or Website:
The website and digital services operated by the Establishment.
User or Customer:
Any individual, company, establishment, or entity that uses the Platform or requests a service through it.
Beneficiary:
The person for whom a booking is made or a service is provided, whether the Customer or another person.
Service Provider:
A hotel, car rental company, venue, conference center, transportation company, or any third party that provides all or part of a booked service.
2
The User must be at least 18 years old and have the legal capacity required to use the Platform and make bookings and financial transactions.
A person under 18 years of age may not independently make a booking or financial transaction. Any service for such a person must be arranged by a guardian, legal representative, or an authorized adult.
Certain services, particularly car rentals and hotels, may be subject to additional age or eligibility requirements imposed by the Service Provider.
When making a booking on behalf of a company, establishment, entity, delegation, or another person, the User represents that they have the authority required to do so.
3
The Establishment specializes in business travel services. Services available through the Platform may include:
- Hotel and accommodation bookings.
- Car bookings, car rentals, and transportation services.
- Venue, meeting space, and conference bookings.
- Services for companies, delegations, and work teams.
- Services for participants, exhibitors, speakers, and visitors.
- Services related to exhibitions, conferences, and events.
- Support services for professional and business visits and trips.
The Establishment may provide certain services directly and may act as an organizer, coordinator, or intermediary between the Customer and local or international Service Providers for other services.
4
The User must provide accurate, complete, and up-to-date information when using the Platform and making bookings.
Before confirming a request, the User is responsible for verifying the accuracy of the traveler’s or Beneficiary’s information, dates, destination, service type, and any other submitted information.
If an account is created on the Platform, the User is responsible for keeping the login credentials confidential and notifying the Establishment if unauthorized use of the account is suspected.
5
The User is responsible for reviewing the service details before completing a booking, including Beneficiary names, dates, destination, service type, prices, fees, and the Service Provider’s specific terms.
The Beneficiary’s information must match official documents whenever required for the service.
Some bookings may be subject to availability or final approval by the Service Provider.
Cancellations, amendments, and refunds are governed by the Cancellation and Refund Policy published on the Platform.
6
A booking is not considered finally confirmed until all required procedures have been completed and service availability has been verified.
Booking confirmation is sent only by email or WhatsApp using the contact information provided by the Customer.
Some bookings may require additional time to obtain confirmation from the Service Provider.
The provision and confirmation of services are governed by the Service Delivery Policy published on the Platform.
7
Because the Establishment specializes in business travel, some bookings may relate to a particular exhibition, conference, event, meeting, delegation, or business visit.
The Establishment may provide special arrangements, rates, and terms for companies, delegations, participants, exhibitors, speakers, visitors, and work teams.
If a quotation, contract, or agreement contains terms specific to a particular booking, those terms supplement these Terms and Conditions. The booking-specific terms apply to the extent permitted by applicable law.
8
Hotel, car, venue, and other services may be subject to requirements and terms established by the relevant Service Provider.
Depending on the service, these requirements may include an identity document, passport, driving license, age requirement, insurance, security deposit, check-in and check-out times, or pickup and return conditions.
The Beneficiary must satisfy the Service Provider’s requirements to use the booking.
9
Service prices and any fees and taxes known to the Establishment are shown during the booking process or in the quotation.
Prices and currencies may vary according to the country, city, date, availability, and Service Provider.
A bank or payment service provider may charge currency conversion or international transaction fees independently of the Establishment.
The User represents that the payment method used is valid and that they are authorized to use it.
10
The Platform must not be used:
- For any activity that violates applicable laws or regulations.
- With false information or by impersonating another person.
- To make fictitious or fraudulent bookings.
- With an unauthorized payment method.
- To attempt to compromise or disrupt the Platform or its systems.
- To transmit or distribute malicious software or code.
- To collect other people’s data without authorization.
- To misuse prices, offers, or booking systems.
- To infringe the rights of the Establishment, Service Providers, or others.
The Establishment may take appropriate action in response to a violation, including restricting or suspending access to the Platform, in accordance with applicable laws and regulations.
11
All intellectual property rights in content, designs, logos, digital elements, and materials owned by Miqyas Al-Itqan Establishment are reserved to the Establishment or its licensed rights holders.
Content owned by the Establishment may not be copied, republished, or commercially exploited without prior approval, except as permitted by law.
Trademarks and content belonging to hotels, exhibitions, conferences, and Service Providers remain the property of their respective owners.
12
Certain services may be performed by independent Service Providers, including hotels, car rental companies, venues, conference centers, and transportation companies.
Each Service Provider is responsible for performing the service it provides in accordance with the booking terms and applicable laws.
The Platform may contain links to or integrations with third-party websites and services. Their presence does not mean that the Establishment operates those parties or controls their terms and policies.
13
The Establishment works to provide and coordinate bookings and services professionally.
To the extent permitted by law, the Establishment is not liable for events or losses arising from circumstances beyond its reasonable control or from acts of independent Service Providers that are outside its control.
Nothing in these Terms excludes or limits liability where such liability may not legally be excluded or limited.
14
Services may be affected by circumstances beyond reasonable control, including natural disasters, weather conditions, government decisions, airport or road closures, flight suspensions, security conditions, strikes, emergencies, and the cancellation or postponement of exhibitions, conferences, or events.
In such circumstances, the service will be handled in accordance with the booking terms, the Service Provider’s terms, and applicable laws. The Establishment will provide reasonable assistance to the Customer where possible.
15
Users’ personal data is processed in accordance with the Privacy and Data Protection Policy published on the Platform.
By using the Platform and submitting information, the User acknowledges having reviewed the relevant policy.
16
The following policies form an integral part of these Terms and Conditions:
- Privacy and Data Protection Policy.
- Cancellation and Refund Policy.
- Service Delivery Policy.
The User must review the relevant policies before completing a booking.
17
These Terms and Conditions are governed by the laws and regulations in force in the Kingdom of Saudi Arabia, without prejudice to any mandatory rights granted to the User under applicable laws.
The competent judicial authorities in the Kingdom of Saudi Arabia have jurisdiction over disputes arising from use of the Platform or services, unless applicable law requires otherwise.
18
Miqyas Al-Itqan Establishment may update or amend these Terms when necessary due to developments in the Platform or services or changes to operational or regulatory requirements.
The updated version will be published on the Website together with its last-updated date.
19
Miqyas Al-Itqan Establishment for Exhibitions and Conferences Organization
Email:
info@perfectionsa.com
Customer Service and WhatsApp:
920009290
Address:
Al Qadisiyah Street, Al Yasmin District, Riyadh, Kingdom of Saudi Arabia
Business hours:
Sunday through Thursday, 9:00 a.m. to 5:00 p.m.
20
By using the Platform or making a booking through it, the User acknowledges that they have read, understood, and agreed to this Acceptable Use Policy and Terms and Conditions and its supplementary policies.
When making a booking on behalf of a company, establishment, entity, delegation, or another person, the User acknowledges that they have the legal capacity and authority required to do so.
